Win their hearts and minds
You don’t have to be a mind-reader to get into your customers’ heads. You just need the right tools to show you what they want and when they want it. It’s not all about data and insights. Microsoft Dynamics 365 helps you bring your customers closer.
Do you know your customers as well as your competitors do? Information can make the difference when it comes to winning customers and keeping them.
With Microsoft Dynamics 365, you can better service your current customers- and win new ones - with a complete view of your customer’s history and what issues they might be facing today. Communicate in new ways, build deeper insights into your customers’ needs and expectations using data you capture with Dynamics 365. By combining Office 365 with Microsoft Dynamics 365, we can offer a business solution that can help small- and mid-sized businesses connect with their customers. You can provide your teams with the tools they need to gain insights about your current and prospective customers. Plus, a familiar user experience promotes adoption.
Get a complete view of your customer
Use data to enable more engaging, personal interactions with your customers and prospects
Find and combine data from internal and external sources to gain more information about your customers
Ensure your entire team knows the latest information about customer interactions such as buying, service, and communications history
Use information collected in Dynamics 365 to know what your customers are doing and anticipating their needs even before they contact you
Reach out to customers and communicate from within Dynamics 365
Stay connected to your customers to inspire loyalty and uncover opportunities
Easily contact your customers in the way they want – choose from email, IM, phone, video – all in a single click from within your Dynamics 365 solution